Terms and conditions


Last Updated: 08 November 2025


Welcome to Pahadi Aura.

By accessing or purchasing from our website [pahadiaura.com], you agree to comply with the following terms and conditions.
Please read them carefully before using our services.


🔹 General


This website is operated by Pahadi Aura.
Throughout the site, the terms “we”, “us”, and “our” refer to Pahadi Aura.
By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by the following terms.


🔹 Products


  • Our products are handcrafted, natural, and small-batch, so color, texture, or aroma may vary slightly.
  • All product descriptions, pricing, and availability are subject to change without notice.
  • We reserve the right to modify or discontinue products at any time.


🔹 Orders & Payments


  • All orders placed through our website are subject to acceptance and availability.
  • We accept secure payments via GoKwik which offers UPI, Cards, and Net Banking.
  • In rare cases of pricing errors or stock issues, we may cancel an order and issue a full refund.


🔹 Shipping


  • Orders are usually dispatched within 2–4 business days and delivered within 3–7 days depending on your location.
  • Delivery times may vary due to unforeseen circumstances (weather, logistics delays, etc.).
  • Once shipped, tracking details are shared via email/SMS.


🔹 Use of Website


By using our site, you agree:

  • Not to misuse or copy our content, photos, or trademarks.
  • Not to interfere with the site’s functionality or security.
  • Not to submit false or misleading information.


🔹 Intellectual Property


All content, logos, images, and product information on this website are the property of Pahadi Aura.

Any unauthorized use or reproduction is strictly prohibited.


🔹 Limitation of Liability


Pahadi Aura is not liable for:

  • Allergic reactions, misuse, or incorrect storage of products.
  • Delays or failures due to third-party logistics or unforeseen circumstances.
  • Any indirect, incidental, or consequential damages arising from the use of our website or products.

Always read product instructions and consult your healthcare provider for dietary concerns.


🔹 Promotions & Offers


  • Discount codes cannot be combined with other promotions.
  • We reserve the right to modify or end any offer without prior notice.


🔹 Governing Law


These Terms are governed by the laws of India, with jurisdiction in Shimla, Himachal Pradesh.

Any disputes shall be subject exclusively to the courts of Bangalore.


🔹 Contact Information


For queries, concerns, or support, please contact us at:
📧 hello@pahadiaura.com
🌐 pahadiaura.com


❤️ Our Commitment


We believe trust is built not just in what we make, but how we treat our customers.

When you shop with Pahadi Aura, you’re supporting real people, real farms, and real purity.