Privacy Policy


Last Updated: 04 November 2025

Welcome to Pahadi Aura.

Your privacy is important to us, and we are committed to protecting your personal information and your right to privacy.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website [pahadiaura.com], purchase our products, or interact with our brand.By accessing or using our website, you agree to the terms of this Privacy Policy.


🔹 Information We Collect


We collect information from you to provide better service, process your orders, and improve your overall experience.


a. Personal Information


When you make a purchase or register on our website, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing & shipping address
  • Payment details (processed securely via Razorpay, PayPal, or Shopify Payments)
  • Order history


b. Non-Personal Information


We may automatically collect:

  • Browser type and device information
  • IP address and approximate location
  • Pages visited and actions taken on the website
  • Cookies and usage analytics


🔹 How We Use Your Information


We use your data responsibly for:

  • Processing and delivering your orders
  • Sending order confirmations, updates, or support messages
  • Responding to inquiries and customer service requests
  • Improving our products, services, and website experience
  • Sending promotional offers, discounts, and product updates (only with your consent)
  • Complying with legal or regulatory requirements

We will never sell, rent, or share your personal information for profit.


🔹 How We Protect Your Information


We follow strict data protection practices:

  • Secure HTTPS encryption across the site
  • Payment data handled only by PCI-DSS–compliant gateways (like Razorpay and Shopify Payments)
  • Access to personal data restricted to authorized personnel only
  • Regular system security checks and malware protection

Despite our best efforts, no electronic storage or transmission method is 100% secure. However, we maintain industry-standard safeguards to keep your information safe.


🔹 Cookies & Tracking Technologies


We use cookies to:

  • Remember your preferences
  • Improve website performance
  • Analyze visitor behavior via trusted analytics (Google Analytics, Meta Pixel)

You can choose to disable cookies in your browser settings, though it may affect certain website features.


🔹 Sharing of Information


We share limited data with:

  • Service providers (for order fulfillment, logistics, and payments)
  • Analytics and marketing partners (Google, Facebook, etc., for improving user experience)
  • Legal authorities, if required by law or to protect our rights and users’ safety

All third-party partners are obligated to protect your information under strict confidentiality.


🔹Your Rights & Choices


You have the right to:

  • Access, update, or delete your personal data
  • Withdraw consent for marketing communications anytime
  • Request details on how your data is used

You can email us at hello@pahadiaura.com for any privacy-related concerns or requests.


🔹 Data Retention


We retain your personal information only for as long as necessary:

  • To fulfill the purpose it was collected for (e.g., order delivery, legal compliance)
  • Or until you request deletion of your data


🔹Third-Party Links


Our website may contain links to external sites (e.g., payment gateways or social media).
We are not responsible for the privacy practices or content of those websites.


🔹 Marketing & Communication


If you subscribe to our newsletter or promotional updates, we’ll occasionally send you:

  • Exclusive offers or discounts
  • New product launches
  • Wellness tips or stories from the Himalayas

You can unsubscribe anytime by clicking the “Unsubscribe” link in our emails.


🔹 Children’s Privacy


Our website and products are intended for users aged 18 and above.

We do not knowingly collect data from children. If you believe a minor has provided us information, please contact us for deletion.


🔹Policy Updates


We may update this Privacy Policy occasionally to reflect business, legal, or regulatory changes.
The latest version will always be available on this page, with the “Last Updated” date mentioned above.


🔹 Contact Us


If you have any questions or concerns about our Privacy Policy, please reach out to us at:

📧 Email: hello@pahadiaura.com
🌐 Website: pahadiaura.com
🏢 Registered Office: [Add your business address here]


❤️ Our Promise


At Pahadi Aura, your trust means everything to us.

We value your privacy as much as the purity we put into every jar.